Web Hosts From Hell: Preparing For The Worst
It may never come to your mind that you could encounter this situation.
You have initially trusted to have your web pages to be hosted by a web hosting company and would assume that it will be at the very best service that you have expected. But all of a sudden at one time, you see your website not running.
This particular concern and any other relevant one can be the bad news that anyone may eventually receive upon getting the services of a particular web hosting provider. Thus, for any online entrepreneur and those who derive their pays through their respective websites, then this problem would definitely deprive you of that revenue that would have been collected and it can also influence your online renting capability.
The nightmare grows when you send the tech support team e-mails and all you get back are automated responses. If you call in and no one can help you, it’s not uncommon that you’ll be gnawing your nails to the quick or perhaps using those same fingers to visit every web forum you can find to gripe about your host. This is why the best hosts understand that tech support is nearly as important as the industry standard “99.9% uptime” so many providers like to boast about.
Several problems related to the uptime activities of your website can be encountered most possibly in these current times. The most important and initial consideration for this kind of problem is to have a back-up plan. If you’re making a living from your website, then you wouldn’t want to entrust it wholly on that particular company regardless of your confidence with that provider. Replicate every work you have on your web site and religiously keep records of activities up to date and intact and in separately. Doing so is a very easy way to rebuild in cases your existing web hosting provider has failed you.
In any event that your website activity has been disrupted by your existing host provider, then must quickly find an alternate one on that same day. In any scale of a given client, whether it be a large account or just a bit of an account, certainly businesses or any ordinary people would not waste their time to make a contract and get the services of companies that doesn’t care for their customers, or their customers’ concerns. You should always be on the lookout and be ready to scan for a new provider in the event of failure of your current host. You must always be ready to have alternatives by browsing over internet or going to various blogs and forums to see what the customers have to say regarding these possible web hosting providers.
It’s never wrong to remind the tech support team that you are prepared to cancel your account if they consistently prove to you that they are either unwilling or incapable of resolving your technical issues. If tech support doesn’t respond, go to billing and let them know what is going on. Always provide full details of your account such as your name, account number and billing information so that the representatives can quickly verify your information in their databases. Let them know what your problem is, who you have already spoken with and how crucial it is that your issue is fixed. Keep a positive tone and try to stay polite but firm. Tech support and customer service represents are people also and if you refrain from abusing them you will definitely get better and faster results.
A web hosting experience should never be hell for you to deal with, so never tolerate a poorly run hosting service when there are such a large number of highly rated web hosting services available for you to choose from. When it comes to your business, you really do deserve the best care you can get and a serious hosting company knows this. They know that when you make money then you will spend more on their services. It’s a synergy that is the bread and butter of the internet industry.
Tired of unreliable and expensive web hosting? As CEO of top Web Hosting Provider, HostNexus, Laurence Flynn is helping thousands of webmasters achieve online success.