I have to say that I am very impressed with Heart Internet and their Reseller account, so much so that I hold two accounts with them (work and personal). I have had very few issues with them, and those that I have had are resolved quickly.

Although any sites you host on your Reseller account are on shared servers, there is no obvious lack of power and reatures such as Ioncube support are still there.

Pros and Cons:

Pro:

  • Support tickets are answered within 15 minutes (in my experience)
  • Control panel is stupidly simple to navigate around
  • You can host unlimited number of sites under one account
  • You can set up everything to be white label using HostPay
  • You dont have to pay anything extra for additional databases like you do with other hosts (like FastHosts)
  • Can lock down features for each site
  • Can create custom packages to resell

Con:

  • Heart Internet never advertise prices including VAT, which is frustrating for non-business users
  • Domain names are cheaper elsewhere
  • Can’t set up multiple log in’s for the Reseller area, only the individual site accounts
  • No way to automate backing up all sub accounts – Heart if you read this, this is a big deal breaker for some people
  • More expensive to pay by Credit Card

Taking in all of the above, we give Heart Internet a 9/10 for it’s Reseller Account

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